Repairs
If it plugs in, it's worth a look
Laptops, desktops, all-in-ones and handhelds, from any maker. The diagnosis is free, so finding out what's wrong costs you a drive to Langford and nothing else.
Start here
Find your symptom
You don't need to know what's broken — that's the job. Find the thing your machine is doing and you'll know roughly where you stand before you call.
- Power fault
“It won’t turn on”
Dead charge port, failed power rail, blown fuse on the board. Usually a repair, not a replacement — and far cheaper than a new machine.
- Panel
“The screen is cracked”
Laptop screen and hinge replacement, most models. Panels are stocked or ordered same day.
- Liquid damage
“It got wet”
Bring it in without turning it on. Ultrasonic cleaning and corrosion repair save a lot of boards people are told are gone.
- Drive / RAM
“It’s gotten unbearably slow”
Almost always a tired hard drive. An SSD and a memory bump makes a seven-year-old laptop feel new for a fraction of replacing it.
- Data recovery
“My files are gone”
Deleted, corrupted, or a drive that stopped mounting. Recovery attempted first, and you hear honestly what the odds are.
- Malware
“Something popped up demanding money”
Virus, ransomware and scamware removal, plus a look at what got in and how.
- Keyboard
“The keyboard is shot”
Sticky, dead or missing keys — full keyboard and trackpad replacement.
- Password
“I’m locked out of it”
Password removal on a machine you own. Bring proof of purchase or ID.
How it goes
Five stages, and you're told where you are at each one
- 01 / 5
Intake
You describe what it does. Greg writes it on the tag and gives you a ticket number.
- 02 / 5
Diagnosis
Bench testing to find the actual fault — not a guess, not a parts-swap lottery.
- 03 / 5
Quote
A flat price, in writing, before a single screw comes out. You approve it or you don’t.
- 04 / 5
Repair
Board-level work where board-level work is the honest answer. Parts replaced only if they’re dead.
- 05 / 5
Pickup
You get the machine, the old parts, and a plain-English note on what failed and why.
If the honest answer is that a machine isn't worth fixing, you'll hear that at stage three — and the diagnosis costs you nothing.
Not on the list?
Plenty of faults aren't. Describe it and Greg will tell you whether it's fixable.